FAQ
Frequently Asked Questions:
What is the address for the Community Center?
7551 Dorchester Boulevard Hanover, MD 21076
How can I contact the Community Manager?
Our on-site Community Manager can be reached via email (manager@villagesofdorchester.org) or phone at 410.799.4430. The toll-free number 1.800.870.0010 will connect to FirstService Residential, the community’s management company.
What are the Community Manager’s hours?
The community manager’s hours are Monday-Friday 9am-5pm. As always, if you need assistance you can reach FirstService Residential 24/7 by calling toll-free – 1.800.870.0010 where a live person will answer your call.
What is Villages Of Dorchester’s management company?
Villages of Dorchester uses FirstService Residential as our property management company. FirstService Residential 24/7 by calling toll-free – 1.800.870.0010 where you can reach a live person to answer your call and help you solve any issues. FirstService Residential’s customer care operators can help with a range of issues such as
- answering billing and accounting questions
- helping with login problems to their website: northeast.fsrconnect.com/VillagesofDorchester
- updating contact information such as changes in address or phone numbers
- providing access to documents such as Architectural Change Forms and rules and bylaws
In addition, all residents of VOD have password-protected access to northeast.fsrconnect.com/VillagesofDorchester , which is FirstService Residential’s secure resident website where you can pay any dues and fees online, view your account information, download documents, etc.
Where do I find information about the pool?
The POOL section of this website contains information such as pool hours, pool events, swim lesson schedule (beginning in the 2015 season), information on how to obtain a pool pass, pool rules, etc. If you cannot find the information you are looking for, please email our Community Manager.